Our culture

Every day, Australians are at risk of illness, injuries and potentially life-threatening situations at home, in the workplace and the community. We believe that every Australian should have access to responsive healthcare and wellbeing support when and where they need it.

Our culture

Every day, Australians are at risk of illness, injuries and potentially life-threatening situations at home, in the workplace and the community. We believe that every Australian should have access to responsive healthcare and wellbeing support when and where they need it.

We are a profit for purpose organisation

In 1883, St John Ambulance NSW was established in Australia, providing essential medical and first aid services. Today, we are a profit-for-purpose organisation focused on building community resilience and saving lives.

As a registered charity and profit-for-purpose organisation, every dollar of profit made from our commercial activities goes toward:

      • Medical volunteer training and supplies to build safer communities
      • Bushfire and major disaster medical crisis relief
      • Free first aid in schools programs
      • Leading educational campaigns such as ShockingAUS (defibrillator awareness) and
      • First on Scene (first aid training for learner drivers)
      • St John Youth Programs
      • Free community first aid information and training

Our values

Respect

We are the ambassadors for St John. We are respected for the work that we do and the way that we do it. We recognise our strength comes from our diversity. We have the courage to be authentic and true.

Leadership

We are the custodians of our future. We share ideas and listen to each other, our customers and our community.We are open and transparent in all that we do.

Collaboration

We work best when we work together. We care for our colleagues and our community. We take initiative, generate new ideas and embrace change. We share success. Together we make a difference.

Integrity

We do the right thing. We are honest and trustworthy. We are accountable for our actions and take ownership of our shared goals. We are there when you need us. You can depend on us.

Communication

We are sincere in our voice and actions. We share ideas and listen to each other, our customers and community. We are open and transparent in all that we do.

Commitment to Child Safety

St John NSW cares about keeping children and young people safe. Protecting and promoting the emotional, physical, cultural, and spiritual wellbeing of children and young people is central to all aspects of the operations and culture of St John NSW. St John NSW commits to creating and maintaining an environment where members act in the best interest of children and young people and has zero tolerance to any form of abuse.

Our Annual Award Ceremonies

As a purpose-led brand we believe our people are at the heart of what we do. Our Annual Award Ceremonies allow us to celebrate and publicly recognise the extraordinary actions undertaken by community members, emergency services and our very own volunteers and staff who provide lifesaving or life sustaining first aid to a person in need, often in difficult emergency situations. Awards include:

 

  • Commendations – Awarded for years of service, significant achievements or excellent application of skills.

 

  • Community Great Save Awards – Awarded to St John, community and emergency services members for their actions to render life sustaining assistance to a person in need.

 

  • Meritorious Care Award – recognising outstanding clinical care, where the provision of first aid/pre-hospital care has been rendered to a person to save their life.

 

  • Outstanding Clinical Care – Awarded to a person who, through the application of first aid skills (eg resuscitation, use of a defibrillator, stopping severe bleeding), contributed to saving a life.

 

  • Special Plaques – Awarded to organisations and individuals for their generous contributions and support provided to St John NSW.

 

  • Leadership or Clinical Practice Award - for volunteer or staff members in leadership positions who embody St John NSW Values & Behaviours and who have demonstrated exemplary performance in volunteer or clinical leadership.

 

  • St John Ambassador of the Year – for a volunteer or staff member not in a leadership position who embody the St John NSW Values & Behaviours and who is a brand ambassador for St John.

 

  • St John Members Awards - includes Volunteer of the Year, Staff Member of the Year, Volunteer Educator of the Year, and Commercial Trainer Assessor of the Year.

 

  • St John Youth Member Awards – Peter Falkland Youth Leader of the Year, Edeline Jenkyn Cadet of the Year and Lady Galleghan Scholarship.

 

Our story

Get to know us a little better. Read about our story and history that dates back over 900 years.